Frequently asked questions

Job Wizard is a job-management app built for South African tradespeople and small job-based service businesses. It guides each job through its full lifecycle, from the first customer enquiry to final payment and warranty follow-up, so the next step is always clear.

Job Wizard is designed for independent tradespeople and small service businesses that book work, manage customers and send invoices. It is especially useful for businesses that want a simple system without complicated office software.

Job Wizard includes a 30-day free trial with no card required. After the trial, the subscription costs R119 per month or R1,285 per year. Annual billing saves about 10% compared with paying monthly.

Yes. A quick sign-in is required so your jobs and customer information can be linked securely to your account and backed up.

Job Wizard is designed for Android phones and tablets and is distributed through Google Play.

Job Wizard needs an internet connection to synchronise your jobs and customer information. This keeps your information backed up and available when you change devices.

Each job moves through a guided set of steps: the first enquiry, a site visit when needed, quoting, scheduling, completing the work, invoicing and following up on payment. Job Wizard keeps the current status and next action visible.

No. Optional stages such as site visits, warranty tracking and payment reminders can be turned off individually when they do not suit the way your business works.

The pipeline prompts you to complete, skip or make a clear decision on a step before moving forward. This reduces the chance of a job progressing without an intentional action.

Yes. You can undo the most recent step and return to the previous stage if you advanced a job by mistake.

You can mark the quote as declined, revise it or close the job. Job Wizard keeps the outcome in the job history.

Yes. Completed jobs can be archived so your active job list stays clear, while archived jobs remain searchable.

Yes. Each customer profile can store a name, phone number, email address and physical address, together with that customer's job history.

You can edit customer and job details directly in the app. You do not need to recreate an entire job to correct a small error.

Yes. You can create another job under an existing customer without entering their details again.

Yes. Job Wizard warns you before deleting a customer or job that has a recorded payment because deletion would also remove the associated financial history.

Yes. When creating a customer, you can select their number from your phone's contact list instead of typing it manually.

Yes. Site visits, follow-ups and scheduled job days appear on the calendar automatically, helping you keep track of where you need to be and what needs attention.

No. The calendar focuses on activities connected to dates and places, such as site visits and scheduled work. Administrative stages such as invoicing and payment follow-up remain in your task flow so the calendar stays useful.

Yes. You can change the calendar view and use a workweek view that hides Saturdays and Sundays when you only want to see normal working days.

Yes. You can create standalone reminders for activities such as restocking supplies or servicing a vehicle without attaching them to a job.

No. Personal reminders stay on the calendar and do not clutter the job-related task flow.

Yes. The Financial Dashboard shows work in progress, outstanding payments and payments recorded during the current month, giving you a clearer view of where your money stands.

Yes. You can review previous months, open individual jobs and filter the information by customer.

Yes. You can attach photos at key stages, including site visits, job completion, invoicing and payment. If a photo does not save, the app gives you a clear option to try again or continue without it.

Yes. Voice notes can be captured for site visits and completed jobs and remain linked to the relevant job as it moves through the pipeline.

Yes. Standalone notes are available from the Home screen for information that does not belong to a specific customer or job.

Yes. Share your unique referral code with another business. When the person you referred subscribes, both of you receive one month of Job Wizard free.

Job Wizard stores app information using Google Firebase and uses account-based access to keep each user's information associated with their own account. Read the Privacy Policy for full details: https://jobwizardapp.com/privacy.html

Job Wizard does not sell your customer or job information. Information is used and processed only as described in the Privacy Policy: https://jobwizardapp.com/privacy.html

Yes. You can request account deletion through the app. The account-deletion page explains the process and what happens to your information: https://jobwizardapp.com/delete-account.html

Yes. Subscriptions can be cancelled through Google Play. Your paid access continues until the end of the current billing period.

Email support@jobwizardapp.com and a member of the Job Wizard team will respond.

Yes. The built-in tutorial introduces the pipeline, notes, financial tools and settings. You can revisit it at any time from Settings.